Training FAQs

 

  • When purchasing a ticket for another attendee, make sure to enter the attendee’s name and email address in the “Your Information” section during the registration process. If that wasn’t done, please have the purchaser of the ticket contact training@shapirotherapy.com to edit the registration.

  • Yes, please contact training@shapirotherapy.com for information about group rates and registration. Please indicate the training topic and date.

  • While there is no waitlist, new training dates are added every couple of months. Join our email list on the main training page to be notified of new trainings.

  • Payments are due at time of registration. You may pay with credit card or PayPal.

  • No, you must be logged in on a laptop or desktop computer. Because these are highly interactive trainings, smartphones and tablets will limit your ability to fully participate in activities necessary for earning a certificate.

  • Zoom records when attendees log in and out of the training, so it’s important to make sure that you log in early and are ready to go when the training begins. Similarly, make sure that you don’t leave the training until the scheduled end-time.

  • Technical issues are best resolved before the training begins. Downloading and joining from the Zoom app will result in a smoother experience. Click here for more information.

    Please log in at least ten minutes early. The trainer may be able to offer limited technical support prior to the start time. Once the training begins, technical support is not available.

  • Attendees who fulfill all attendance and participation requirements will be eligible for a course certificate. Approximately 48 hours after each course, these attendees will receive an email with instructions for accessing certificates.

  • For courses that are approved for continuing education, credit hours will be included on the certificate. No extra steps are necessary.

  • Partial credit is not awarded. Please make sure to join the session prior to the training start time and remain for full duration.

  • Refunds are processed within 48 hours of the request but it may take 5-10 days to appear on your payment method.